Full disclosure here, I don’t really wear the clothes. Is that what you were thinking? Nooo…even with catering to several kinds of butt (the diva! The flirt! The Rockstar!) apparently my butt is an anomaly, it looks good in none them. Maybe the socks? Yes, the socks. And tank tops for sure. Possibly I have a pair of yoga pants or two…but honestly? For me, it’s a little more about the game. Some people play Candy Crush. I play this: Find the cheapest item, factor in the current sale that day, the coupon in your wallet, the special secret code you found online and ka-ching! You won! (never mind that you won a boxy T-shirt the colour of January sky that goes with absolutely nothing at all).
Suddenly – an issue!! One of the shirts rang in at $12.97! Feeling a little ungrateful – after all, $12.97 was a decent price (okay, dirt cheap, but this was Old Navy). I pointed out to the cashier that the item was actually on sale for $5.00.
The cashier. That’s when I really saw her. She was different. No smiling face radiating the “We love working here!” ethic. In fact…gasp! A frown? What is this?? She was very fashionable, though. Would it be, um…kind of mean to point out that she was dressed in a way that said, I will work at Old Navy on my journey to Banana Republic and from there, on to management and then to ruling the world...but will not be caught dead in Old Navy clothes - please. Loads of clunky jewelry and glossy, straight hair. Her eyebrow shot up as she stared me down condescendingly. “This is the price it’s coming up as.” She stated. Her crisp British accent did not add to her warmth. She did not offer to check.
“It's just that there were lots of shirts marked down, maybe this one just got missed?” I feebly argued, a little intimidated. She sighed hugely and in a patronizing a tone as possible, “it’s been mistagged, ma'am.” She waited, holding up the shirt with one hand (one finger, actually, if there was any doubt for her disdain) and the other hand palm up, waiting for my decision. Deflated and no longer in the mood to argue, I acquiesced. Fine. I don’t want it.” Irritated at having to speak more than necessary to a lowly customer, she proceeded to angrily ring in the other identical 5 shirts in the pile. They all came up $5.00. I waited for any acknowledgement from swishy-hair. There was none.
Swishy hair taught me something. Although it’s not exactly a life lesson, it’s something to consider on the road to enlightenment (which is just past the mall on the left…you pass the Whole Foods and follow the sunset) She taught me that all Old Navy employees are not all cheerful. Imagine! It is an unfair stereotype.
Learn. Grow. Be open.
(if you have a tendency towards cynicism, steer clear of Whole Foods…)